Help and documentation · Excellia Kids

Find a guide to get started, understand a task or resolve a problem.

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10 guides available

Excellia Kids · Parents and carers discovering Excellia Kids.

Prepare your first family session

A short path from the parent account to the first lesson, with a check that your child’s work is saved.

Excellia Kids · The parent or adult responsible for the family account.

Understand parent login, complete your profile and find help with email or password problems.

Excellia Kids · Parents preparing a child’s independent access.

Find the username, change a forgotten PIN and open the right learning path without sharing parent credentials.

Excellia Kids · Parents and children already signed in to a profile.

Read module statuses, complete an activity and use rewards as learning markers.

Excellia Kids · The parent responsible for Kids subscriptions.

Check each child’s access, pay for the right profile and handle a pending payment without unnecessarily repeating it.

Excellia Kids · Parents and children using drawing activities.

Understand the difference between work in an activity, submission and parent approval before a drawing enters the gallery.

Excellia Kids · Children; younger learners can read this guide with an adult.

Excellia Kids · Parents preparing a computer, tablet or phone.

Choose equipment for the activity, check the connection and prepare a useful support request.

Excellia Kids · Parents and adults responsible for Kids use.

Practical guidance on credentials, creations, the leaderboard, certificates and requests about data.

Excellia Kids · Parents, learners and people checking an Excellia Kids document.

Distinguish a module certificate from path completion, verify the identifier and share the document thoughtfully.