/* Excellia contact hub: a nonmodal panel anchored to its launcher. */
#chat-open{position:fixed;right:24px;bottom:max(20px,env(safe-area-inset-bottom));z-index:81;display:inline-flex;align-items:center;gap:11px;min-height:56px;width:auto;height:auto;padding:14px 18px;border:1px solid var(--navy);border-radius:12px;background:var(--navy);color:#fff;font:650 14px/1.2 var(--sans);box-shadow:0 6px 22px #072c4826;transition:background .18s,color .18s,box-shadow .18s,transform .18s}
#chat-open>span{display:inline}
#chat-open:hover{background:var(--deep);transform:translateY(-2px);box-shadow:0 9px 28px #072c4833}
#chat-open[aria-expanded=true]{background:#fff;color:var(--navy);box-shadow:0 4px 16px #072c481a}
.contact-icon{display:block;width:24px;height:24px;flex:0 0 auto}
#chat-open .chat-launcher-icon{width:25px;height:25px}
#chat-open .chat-launcher-chevron{width:16px;height:16px;transition:transform .22s}
#chat-open[aria-expanded=true] .chat-launcher-chevron{transform:rotate(180deg)}
.chat-accent{stroke:var(--orange)}
#assistant.contact-dialog{position:fixed;inset:auto 24px calc(max(20px,env(safe-area-inset-bottom)) + 72px) auto;z-index:80;margin:0;padding:0;width:min(360px,calc(100vw - 40px));max-width:none;height:min(410px,calc(100dvh - 116px));max-height:calc(100dvh - 116px);border:1px solid #dce5e9;border-radius:18px;background:#fff;color:var(--ink);box-shadow:0 18px 64px #072c4829,0 3px 12px #072c480d;overflow:hidden;opacity:0;transform:translateY(16px) scale(.975);transform-origin:bottom right;transition:opacity .18s ease,transform .24s cubic-bezier(.2,.8,.2,1),height .24s cubic-bezier(.2,.8,.2,1);isolation:isolate}
#assistant.contact-dialog[open]{display:flex;flex-direction:column}
#assistant.contact-dialog.is-visible{opacity:1;transform:translateY(0) scale(1)}
#assistant.contact-dialog.is-closing{pointer-events:none;transition:opacity .16s ease,transform .18s ease}
#assistant.contact-dialog[data-view=chat]{height:min(520px,calc(100dvh - 116px))}
#assistant.contact-dialog[data-view=chat].has-keyboard{bottom:calc(var(--contact-keyboard-inset) + 12px);height:calc(var(--contact-visible-height) - 24px);max-height:calc(var(--contact-visible-height) - 24px)}
body:has(#assistant[open].has-keyboard) #chat-open{visibility:hidden;pointer-events:none}
#assistant.contact-dialog::before{content:'';position:absolute;z-index:1;left:24px;top:0;width:44px;height:3px;background:var(--orange);border-radius:0 0 2px 2px}
#assistant.contact-dialog::backdrop{background:transparent}
.contact-panel-head{display:flex;align-items:center;gap:11px;flex:0 0 auto;min-height:68px;padding:12px 16px;border-bottom:1px solid #e8edef;background:#fff}
.contact-panel-heading{min-width:0;flex:1}
#assistant-title{font:700 16px/1.35 var(--sans);letter-spacing:-.025em;margin:0;color:var(--navy)}
.contact-panel-heading p{font-size:12px;line-height:1.4;color:var(--muted);margin:3px 0 0}
.contact-icon-button{display:grid;place-items:center;width:36px;height:36px;padding:0;border:0;border-radius:50%;background:#f2f5f6;color:var(--navy);flex:0 0 auto;transition:background .18s,transform .18s}
.contact-icon-button:hover{background:#e6edf0}
.contact-icon-button .contact-icon{width:19px;height:19px}
.contact-icon-button[hidden],.contact-view[hidden],#chat-back[hidden],#chat-suggestions[hidden],.chat-welcome[hidden]{display:none!important}
#chat-back{background:transparent;margin-left:-6px}
#chat-back:hover{background:#f0f4f6;transform:translateX(-2px)}
.contact-panel-body{display:flex;flex:1;min-height:0;overflow:hidden}
.contact-view{width:100%;min-width:0;min-height:0;display:flex;flex-direction:column}
.contact-view.is-entering{animation:contact-view-in .22s ease both}
#contact-menu{padding:16px 14px 12px;overflow-y:auto;overscroll-behavior:contain}
.contact-options{display:grid;gap:7px}
.contact-option{display:flex;align-items:center;gap:10px;width:100%;min-height:78px;text-align:left;border:1px solid transparent;border-radius:12px;background:#fff;padding:11px 10px;color:var(--navy);transition:background .18s,border-color .18s,transform .18s}
.contact-option:hover{background:#f5f8f9;border-color:#e1e9ed;transform:translateX(2px)}
.contact-option-ai{background:#eff4f7;border-color:#e1e9ed}
.contact-option-ai:hover{background:#e7eff3;border-color:#c7d8e2}
.contact-option-icon{display:grid;place-items:center;flex:0 0 auto;width:32px;height:36px;color:var(--navy)}
.contact-option-icon>.contact-icon{width:25px;height:25px}
.contact-option-ai .contact-option-icon{background:#fff;border-radius:10px}
.contact-option-copy{display:flex;flex-direction:column;gap:5px;flex:1;min-width:0}
.contact-option-copy strong{display:flex;align-items:center;flex-wrap:wrap;gap:7px;font-size:14px;font-weight:650;line-height:1.35;letter-spacing:-.015em}
.contact-option-copy>span{font-size:12px;line-height:1.5;color:var(--muted);overflow-wrap:anywhere}
.contact-ai-tag{display:inline-flex;align-items:center;font-size:9px;letter-spacing:.03em;font-weight:650;border:1px solid #c8d8e2;border-radius:4px;padding:1px 4px;color:var(--navy)}
.contact-option-arrow{width:17px;height:17px;color:#668295;transition:transform .18s}
.contact-option:hover .contact-option-arrow{transform:translateX(2px);color:var(--navy)}
.contact-menu-footer{margin:16px 2px 0;padding-top:13px;border-top:1px solid #e8edef;font-size:11px;text-align:right;color:var(--muted)}
.contact-menu-footer a{display:inline-flex;align-items:center;gap:6px;padding:3px 0}
.contact-menu-footer .contact-icon{width:13px;height:13px}
.contact-menu-footer a:hover{text-decoration:underline;text-underline-offset:3px}
#chat-conversation{background:#fff}
#chat-scroll{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:18px 18px 14px;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#c8d5dc transparent;scroll-behavior:smooth}
#chat-scroll:focus-visible{outline-offset:-4px}
.chat-welcome{margin-bottom:14px}
.chat-welcome h3{font:700 21px/1.2 var(--sans);letter-spacing:-.5px;margin:0 0 8px;color:var(--navy)}
.chat-welcome p{font-size:13px;line-height:1.65;color:var(--muted);margin:0}
#chat-suggestions{display:flex;flex-direction:column;gap:8px;margin-bottom:12px}
#chat-suggestions button{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 13px;min-height:42px;border:1px solid #dce6eb;border-radius:9px;background:#fff;text-align:left;color:var(--navy);font-size:12px;font-weight:550;line-height:1.4;transition:background .18s,border-color .18s,transform .18s}
#chat-suggestions button:hover{background:#f1f6f8;border-color:#b7cbd7;transform:translateX(2px)}
#chat-suggestions .contact-icon{width:16px;height:16px;color:#6b8797}
#assistant #chat-messages{display:flex;flex-direction:column;gap:22px;flex:0 0 auto;min-height:0;height:auto;padding:0;overflow:visible}
#assistant .message{display:flex;flex-direction:column;gap:6px;padding:0;margin:0;max-width:100%;border-radius:0;background:transparent;font-size:13px;line-height:1.65;white-space:normal;overflow-wrap:anywhere;animation:contact-message-in .22s ease both}
#assistant .message-author{display:block;color:var(--muted);font-size:11px;font-weight:650;line-height:1.4}
#assistant .message-content{margin:0;padding:0;white-space:pre-wrap;font-size:14px;line-height:1.7}
#assistant .message.user{align-self:flex-end;align-items:flex-end;max-width:91%;background:transparent}
#assistant .message.user .message-content{padding:11px 14px;border-radius:13px 13px 3px 13px;background:#edf3f6;color:var(--navy);text-align:left}
#assistant .message.assistant .message-content{min-width:0;color:var(--ink);white-space:normal;overflow-wrap:anywhere}
#assistant .message.assistant .message-content>p{margin:0 0 10px;padding:0;font-size:inherit;line-height:inherit}
#assistant .message.assistant .message-content>ul,#assistant .message.assistant .message-content>ol{margin:0 0 10px;padding:0 0 0 21px;list-style-position:outside}
#assistant .message.assistant .message-content>ul{list-style-type:disc}
#assistant .message.assistant .message-content>ol{list-style-type:decimal}
#assistant .message.assistant .message-content li{display:list-item;margin:0 0 5px;padding:0 0 0 2px;font-size:inherit;line-height:inherit}
#assistant .message.assistant .message-content>:last-child,#assistant .message.assistant .message-content li:last-child{margin-bottom:0}
#assistant .message.assistant .message-content strong{font-weight:700;color:var(--navy)}
#assistant .message.assistant .message-content a{color:var(--navy);text-decoration:underline;text-underline-offset:3px;text-decoration-thickness:1px;overflow-wrap:anywhere}
#assistant .message.assistant .message-content a:hover{text-decoration-thickness:2px}
#assistant .message.assistant .message-content a:focus-visible{outline:2px solid var(--navy);outline-offset:3px;border-radius:2px}
#assistant .message.assistant .message-content code{padding:1px 4px;border-radius:3px;background:#edf3f6;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.9em;white-space:pre-wrap;overflow-wrap:anywhere}
#assistant .message.message-error .message-content{border-left:2px solid var(--orange);padding-left:12px;color:var(--muted)}
#assistant .message [data-chat-retry]{align-self:flex-start;padding:6px 10px;min-height:32px;border:1px solid #c9d8e0;border-radius:7px;background:#fff;color:var(--navy);font-size:11px;font-weight:600;transition:background .18s}
#assistant .message [data-chat-retry]:hover{background:#edf3f6}
.chat-typing-dots{display:inline-flex;align-items:center;gap:5px;height:24px;padding:4px 0}
.chat-typing-dots i{display:block;width:5px;height:5px;border-radius:50%;background:#809aaa;animation:chat-typing 1.2s ease-in-out infinite}
.chat-typing-dots i:nth-child(2){animation-delay:.15s}
.chat-typing-dots i:nth-child(3){animation-delay:.3s;background:var(--orange)}
#assistant #chat-form{flex:0 0 auto;border-top:1px solid #e5ecef;padding:14px 18px 10px;background:#fff}
.chat-composer{display:flex;align-items:flex-end;gap:6px;border:1px solid #bbcdd8;border-radius:11px;background:#fff;padding:5px;transition:border-color .18s,box-shadow .18s}
.chat-composer:focus-within{border-color:var(--navy);box-shadow:0 0 0 3px #0a3d620d}
#assistant #chat-input{display:block;flex:1;min-width:0;min-height:38px;max-height:112px;height:38px;resize:none;border:0;outline:0;box-shadow:none;margin:0;padding:8px 7px;background:transparent;font:400 13px/1.65 var(--sans);color:var(--ink);overflow-y:auto}
#assistant #chat-input::placeholder{color:var(--muted);opacity:1}
#assistant #chat-input:focus-visible{outline:0}
#assistant #chat-send{display:grid;place-items:center;flex:0 0 auto;width:36px;height:36px;min-height:36px;padding:0;margin:0 0 1px;border:0;border-radius:8px;background:var(--navy);color:#fff;transition:background .18s,transform .18s,opacity .18s}
#assistant #chat-send .contact-icon{width:20px;height:20px}
#assistant #chat-send:hover:not(:disabled){background:var(--deep);transform:translateY(-1px)}
#assistant #chat-send:disabled{background:#eaf0f3;color:#91a4af;opacity:1;cursor:default}
#assistant #chat-form[aria-busy=true] #chat-send{opacity:.6}
.chat-composer-hint{font-size:10px;line-height:1.5;color:var(--muted);margin:6px 0 0}
#assistant .chat-notice{background:transparent;padding:0;margin:9px 0 0;color:var(--muted);font-size:11px;line-height:1.55}
#assistant .chat-notice a{text-decoration:underline;text-underline-offset:2px;white-space:nowrap}
.chat-human-link{display:flex;align-items:center;justify-content:center;gap:7px;flex:0 0 auto;padding:10px 14px 12px;background:#f6f8f9;color:var(--navy);font-size:11px;font-weight:550;line-height:1.5;text-align:center;transition:background .18s}
.chat-human-link:hover{background:#edf3f6}
.chat-human-link .contact-icon{width:15px;height:15px}
.chat-sr-only,#assistant .chat-input-label{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}
@keyframes contact-view-in{from{opacity:0;transform:translateX(8px)}to{opacity:1;transform:translateX(0)}}
@keyframes contact-message-in{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}
@keyframes chat-typing{0%,70%,100%{transform:translateY(0);opacity:.5}35%{transform:translateY(-3px);opacity:1}}
@media(max-width:640px){
  #chat-open{right:14px;bottom:max(14px,env(safe-area-inset-bottom));min-height:50px;padding:12px 14px;gap:9px;font-size:13px;border-radius:11px}
  #chat-open .chat-launcher-icon{width:23px;height:23px}
  #chat-open .chat-launcher-chevron{width:14px;height:14px}
  #assistant.contact-dialog{right:12px;bottom:calc(max(14px,env(safe-area-inset-bottom)) + 64px);width:calc(100vw - 24px);height:min(410px,calc(100dvh - 98px));max-height:calc(100dvh - 98px);border-radius:16px}
  #assistant.contact-dialog[data-view=chat]{height:min(520px,calc(100dvh - 98px))}
  .contact-panel-head{min-height:68px;padding:12px 14px}
  #contact-menu{padding:16px 14px 12px}
  .contact-option{min-height:78px;padding:11px 10px;gap:10px}
  .contact-option-copy strong{font-size:14px}
  .contact-option-copy>span{font-size:12px}
  .contact-option-icon{width:32px}
  .contact-option-arrow{width:15px;height:15px}
  #chat-scroll{padding:18px 16px 14px}
  .chat-welcome h3{font-size:21px}
  #assistant #chat-form{padding:12px 14px 10px}
  #assistant #chat-input{font-size:16px;line-height:1.45;padding:7px;min-height:38px}
  .chat-composer-hint{display:none}
}
@media(max-height:480px){
  #chat-open[aria-expanded=true]{visibility:hidden;pointer-events:none}
  #assistant.contact-dialog,#assistant.contact-dialog[data-view=chat]{bottom:12px;height:calc(100dvh - 24px);max-height:calc(100dvh - 24px)}
  .contact-panel-head{min-height:62px;padding-block:10px}
  #assistant .chat-notice{font-size:10px;margin-top:6px}
  .chat-human-link{padding-block:7px}
  .chat-composer-hint{display:none}
}
@media(prefers-reduced-motion:reduce){
  #chat-open,#chat-open .contact-icon,#assistant.contact-dialog,.contact-option,.contact-option-arrow,.contact-icon-button,#chat-suggestions button,.chat-composer,#assistant #chat-send{transition:none;transform:none}
  .contact-view.is-entering,#assistant .message,.chat-typing-dots i{animation:none}
  #chat-scroll{scroll-behavior:auto}
}